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Please use this identifier to cite or link to this item: https://gnanaganga.inflibnet.ac.in:8443/jspui/handle/123456789/7217
Title: The Relationship Between TQM Practices and Business Excellence in Small and Medium Sized Manufacturing Enterprises of North Karnataka Region
Authors: S B Mallur
N L Hiregouder
Issue Date: 2011
Publisher: SDM IMD Journal of Management
Abstract: The purpose of this paper was to explore the relationship between Total Quality Management (TQM) and Business Excellence (8 E) in Small and Medium Sized Manufacturing Enterprises (SMMEs) of north Karnataka region. Twelve critical success factors (CSFs) of TQM practices and four factors of dependent variables of business excellence were identified to measure the performance of SMMEs.
URI: http://gnanaganga.inflibnet.ac.in:8080/jspui/handle/123456789/7217
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