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Issue DateTitleAuthor(s)
2014Customer Protection in Indian Banking Sector - A Study of Banking Ombudsman SchemeJasmindeep Kaur Brar
2009Customer Relationship Management (CRM) -A Case Study of AirtelDr B B Mansuri
2011Customer Relationship Management (CRM) in Health Care Industry - A Study of Select Corporate Hospitals in Vijayawada, Andhra PradeshV. Narasimha Rao, A. V. V. Siva Prasad
2011Customer Relationship Management a Strategical Apporach in the Contemporary EraPriyal Singhvi
2012Customer Relationship Management in Banking -An Empirical Study with Reference to Indian Commercial BanksBirenjan Digal
2011Customer Relationship Management Practices in Motor Vehicle Service Agencies a StudyChimun Kumar Nath
2010Customer Relationship Management with Reference to Products of High Customer InvolvementP. K. Chopra, P. K. Mishra
2012Customer Satisfaction And Bank Assurance - a Comparative Study Of Public Vs Private CustomersN.C. Bansal; Pankaj Vashishta
2013Customer Satisfaction As a Determinant of Customer Loyality in Modern RetailMs Gayatri Chopra; Ms Swati Sudan
2012Customer Satisfaction As a Strategic Intervention- a Comparative Marketing Study of Public and Private Sector BanksUma Sankar Mishra
2016Customer Satisfaction As Mediating Role in Telecom SectorS. Rajeswari; Yarlagadda Srinivasulu
2013Customer Satisfaction Level Towards Indian Commercial Banking SectorVikas Anand; Parmod Kumar Singhal
2016Customer Satisfaction on Data Services Offered By Leading Network ProvidersChekuri Sarveswara Rao; Jyothsna Mallela
2010Customer Satisfaction Towards Hyper Markets and Retail StoresB.G. Venkatesh Prasad
2012Customer Satisfaction towards Innovative Retail Marketing Strategy of Kerala State Co-operative Consumers FederationG. Veerakumaran
2023Customer Satisfaction Towards Online ShoppingChauhan, Navneet Kumar; Saikiran, N
2014Customer Satisfaction Towards Rail Tour Packages Offered by Indian Catering and Tourism Corporation Ltd. (IRCTC), South Central Zone, Secunderabd, A.PR. Sridhar
2012Customer Satisfaction with Customer Service and Service Quality in Mall of Navi MumbaiGagandeep Nagra; Sweta Kumara
2011Customer Satisfaction with Mobile Phone Operators: An Exploratory Study in Kuala Lumpur, MalaysiaZainurin Bin Dahari, Muhammad Sabbir Rahman
2010Customer Switching Behaviour - An Evaluation of Factors Affecting Mobile UsersV. Mallikarjuna, G. Krishna Mohan