Awareness of Postal Retail Services- Customer Perspective

Abstract

The deployment o f technology has reduced the distances and transformed the world in to a flattened village. Indeed, the IT revolution has made anything and everything reachable to everyone just by a mouse click or by a tap in the mobile phone. However, neither the department o f post nor the era o f letters has ceased to exist (Rajenan 2007). a��India Post", Indiaa Department o f post is a government operated postal system in India, which is one o f the largest postal networks in the world, offering postal facilities within reach o f every citizen at affordable prices.