Quality of Working Life - a Discriminant Analysis

Abstract

TThi s paper revi ews the idea of the term humanization of work or quality of working life (QWL). "The term humanization of work or quality of working life (QWL), refer specifical ly to changes that enhance the human experience at work or, on the other hand, decrease the social and psychologi ca l costs incurred in producing goods and servi ces. Quality of work life is the extent to which workers can satisfy important personal needs through their experiences in the organization. It is focusing strongly on providing a work environment conducive to satisfy individual needs. It is assumed that if employees have more positive attitud es about the organization and thei r productivity increase , everything else bei ng equal, the organization should be more effective. The paper further discusses the criteria of QWL and the effect the implementation of such a oncept has on the workplace.