1. IR @ Alliance University
  2. Journal Articles Archive
  3. Article Archives
Please use this identifier to cite or link to this item: https://gnanaganga.inflibnet.ac.in:8443/jspui/handle/123456789/1228
Full metadata record
DC FieldValueLanguage
dc.contributor.authorSandip Ghosh Hazra, Kailash B. L. Srivastava-
dc.date.accessioned2023-09-22T13:25:36Z-
dc.date.available2023-09-22T13:25:36Z-
dc.date.issued2010-
dc.identifier.urihttp://gnanaganga.inflibnet.ac.in:8080/jspui/handle/123456789/1228-
dc.description.abstractService quality is a critical determinant of competitiveness for establishing and sustaining satisfying relationships with customers. Service marketers have realized that competition can be well managed by differentiating through quality. A customer-minded corporate culture, an excellent service-system design, and effective use of technology and information are crucial to superior service quality.en_US
dc.language.isoen_USen_US
dc.publisherIndian Journal of Marketingen_US
dc.subjectService qualityen_US
dc.subjectCustomer Satisfactionen_US
dc.subjectLoyalty and Commitmenten_US
dc.subjectBanking Sectoren_US
dc.titleImpact of Service Quality on Customer Satisfaction, Loyalty, and Commitment in the Indian Banking Sectoren_US
dc.typeArticleen_US
Appears in Collections:Article Archives

Files in This Item:
File Description SizeFormat 
Impact of Service Quality On Customer Satisfaction,.pdf
  Restricted Access		Impact of Service Quality On Customer Satisfaction2.97 MBAdobe PDFView/Open Request a copy
Show simple item record


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.