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Please use this identifier to cite or link to this item: https://gnanaganga.inflibnet.ac.in:8443/jspui/handle/123456789/14248
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dc.contributor.authorHari Sundar G. Ram-
dc.contributor.authorGemini V. Joy-
dc.date.accessioned2024-03-01T08:04:45Z-
dc.date.available2024-03-01T08:04:45Z-
dc.date.issued2011-
dc.identifier.urihttp://gnanaganga.inflibnet.ac.in:8080/jspui/handle/123456789/14248-
dc.description.abstractThis study examines the development of the electronic fund transfer [EFT] service in India and evaluates customers' perceptions regarding various dimensions of the quality of service and of overall customers' satisfaction about the service as provided by public and private sector banks. The required data was collected through customers' survey (N= 150) based on a Likert scale-based questionnaire and the collected data was analyzed using SPSS 19.0.-
dc.publisherJournal of Management and Entrepreneurship-
dc.subjectService quality-
dc.subjectEFT-
dc.subjectCustomers' Perception-
dc.subjectSatisfaction-
dc.subjectCommercial Banks-
dc.titleCustomer Perceptions on Electronic Fund Transfer (EFT) Service A study of Public and Private Sector Banks in India-
dc.volVol. 4-
dc.issuedNo. 4-
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