Scaling Micro Finance Organisations Sustainably - Hr Learnings from Other Industries

Abstract

Micro finance institutions (MF/s) are experiencing hyper growth. As they scale up, they are confronted with challenges in terms of inadequate organizational capacity and people capability. Of particular significance are issues in four areas that are critical to help these organization’s scale in a sustainable manner. This article focuses on some of the key challenges that MF/s are confronting with respect to recruitment, training, incentive and retention. Drawing from examples and best practices of other organizations, the article highlights key learnings from other domains/sectors which MF/s can leverage to jumpstart their own competence and capability building process.