Role of Employee Relationship Management Practices As Determinants of Employee Performance - Investigation of the Mediating Role of Employee Motivation

Abstract

Employee relations are born in an industrial setting. It is the Industry which provides the environment for employee relations. Production and productivity depends upon the type of employee relations in an organization. The overall performance of an organization is affected by the nature of employee relations. The internal communication system, levels of trust among the employees, HR/ JR Policies by management, leadership style of the management, goals of the individuals as well as organization are key factors influencing employee relations. There is evidence in literature to show that high levels of motivation among the employees leads to an improvement in firm performance. The current study attempts to assess the mediating role of employee motivation in improving employee performance in the organizations. The researcher collected 888 samples from Rashtriya /spat Nigam Limited, Visakhapatnam to test the proposed model. The respondents' profile is explained by using the descriptive statistics such as mean and standard deviation. The proposed hypotheses of the model are tested by using Hayes (2016) mediation analysis. The results confirm the presence of significant indirect effect as hypothesized in the proposed model.