A study on Online Paynnent Apps

Abstract

The Internet and smart phones are creating a revolution in the Indian economy to render any forms of service for the users. The boundary of the operations of smart phones is spread equally in rural and urban areas. This revolution gives birth to the paymeyit apps and they are performing very smoothly for the users. Now a day's people are busy with their own work no one is free to move from their office hours this helps the app builders to include all types of service where users can sit in one place and spare a few seconds of their time to make their payments of household and other types of services. Features of payment app made the user to enjoy the services of payment apps. In the present scenario, there is a growing importance of the payment apps as our economy progress. With this intention, we developed this paper to know the importance of the payment app for the users. The major objective of the study is to know the perception regarding usage of payment app by the respondents. The sample size is determined as 50 respondent's opinions of the payment app users of Dakshina Kannada and Udupi district of Karnataka. To analyze the data X2 technique, mean, standard deviation is used to arrive at conclusion for the present study. The major finding of the study is respondents are comfortable to use the service provided by the payment apps irrespective of the geographical location. We recommend from the present study that payment apps have to give importance on the safety and security of the customer's wallets.