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Please use this identifier to cite or link to this item: https://gnanaganga.inflibnet.ac.in:8443/jspui/handle/123456789/14771
Title: Sources of Generalized Versus Issue-Specific Dis/Satisfaction in Service Channels of Distribution- a Review and Comparative Investigation
Authors: Rajiv P. Dant
James R. Lumpkin
Keywords: complex behavioral
Comparative Investigation.
Issue Date: 1998
Publisher: Journal of Business Research
Abstract: Service channels represent complex behavioral settings of understandings source of dis/satisfaction between service providers and service recipients.
URI: http://gnanaganga.inflibnet.ac.in:8080/jspui/handle/123456789/14771
Appears in Collections:Articles to be qced

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