A Study on Impact of Service Quality on Customer Satisfaction with Reference to Custom Clearance at Logistics Company in Hosur

Abstract

Every global corporation on the earth depends on customs services. Everyone is required to go through a clearance process for any products that enter or leave the country. The preparation and filing of the paperwork needed to facilitate exports or imports into the nation, client representation during customs examination, assessment, and duty payment, and joint receipt of the cargo from customs after clearing are all part of the customs clearance process. Trade globally is important for countries’ economies. As a result, there is an exchange of goods and services both within and outward. Every country has its own rules and customs duties. Importers and exporters alike are obligated to adhere to certain customs regulations. Such formalities don't exist in domestic trade, where we frequently have more freedom in the transfer of goods and the payment of debts. Every country has a unique legal system, and since each legal system operates differently across nations, doing business is frequently made more difficult. There are a few steps that must be taken in order to export and import goods. An exporter or importer is required to follow numerous procedures and submit a substantial amount of paperwork. Srish Global offers full import and export customs clearance services at all significant Indian air and seaports. We also possess our own CHA License and a skilled team of clearing and forwarding agents who are knowledgeable about government regulations (FTP), custom rules and regulations, the customs act, and duty exemptions. With a large network of CHAs spread throughout India, we are one of the oldest CHAs to handle, and our shipment clearance is unmatched. Clearing general ODC, projects, used machinery, re-import, and export are some of our specialties. We are eligible for clearance under any program, including Project Import, Advance License, EPCG, MEIS, SEIS, and Restricted. Based on your certificate proving that you are a status holder and your prior behaviour, we may categorically present your case to customs. We combine extensive customs clearance with the newest information technology, together with operation and handling knowledge.