Assessing Customer Satisfaction with Tikona Infinet’s Services: A Study on Service Quality, Customer Support, and Loyalty

Abstract

Leading Internet service provider (ISP) Tikona Infinet Private Limited offers high-speed broadband services to homes and businesses all over India. Mumbai, Maharashtra, serves as the company's headquarters. It was established in 2008. From simple plans for moderate internet usage to high-speed plans for frequent internet users, Tikona Infinet offers a variety of broadband services to meet the demands of various consumers. They offer dependable and top-notch internet services using cutting-edge technology and tools. In addition to broadband services, Tikona Infinet also offers enterprise solutions to companies of all kinds, including leased lines, virtual private networks, and cloud services. They have a committed group of professionals who help their clients around-the-clock. Delhi, Mumbai, Bangalore, Hyderabad, Pune, and Chennai are just a few of India's main cities where Tikona Infinet is well-established. The company is also constantly extending its network to cover additional territory. It is crucial to comprehend how satisfied clients are with Tikona Infinet's services for a number of reasons.