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Please use this identifier to cite or link to this item: https://gnanaganga.inflibnet.ac.in:8443/jspui/handle/123456789/16230
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dc.contributor.authorDutt, Shobhit-
dc.contributor.authorSaikiran, N-
dc.date.accessioned2024-07-22T03:55:07Z-
dc.date.available2024-07-22T03:55:07Z-
dc.date.issued2024-
dc.identifier.citation44p.en_US
dc.identifier.urihttps://gnanaganga.inflibnet.ac.in:8443/jspui/handle/123456789/16230-
dc.description.abstractCustomer satisfaction has become a crucial differentiator in the dynamic world of business-to-business (B2B) interactions, having a substantial impact on an organization's performance and longevity. Businesses that continuously provide outstanding customer service are rewarded with stronger income streams, higher customer retention rates, and a significant competitive advantage. Understanding and managing the determinants of customer satisfaction has become critical for B2B firms aiming for sustainable growth and long-term profitability in an environment where client loyalty is hard-earned and readily losten_US
dc.language.isoenen_US
dc.publisherAlliance School of Business, Alliance Universityen_US
dc.relation.ispartofseries2022MMBA07ASB275-
dc.subjectCustomer Satisfactionen_US
dc.subjectBusiness To Businessen_US
dc.subjectCustomer Experience Managementen_US
dc.titleCustomer Satisfaction In B2Ben_US
dc.typeOtheren_US
Appears in Collections:Dissertations - Alliance School of Business

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