Strategic Partnerships and Service Delivery Excellence: A Case Study Of Team Computers It Services To Leading Global Technology Partners

Abstract

In today's highly competitive business environment, strategic partnerships play a crucial role in driving innovation, enhancing market presence, and delivering value to customers. For organizations operating in the IT services sector, strategic partnerships with leading global technology firms are particularly significant, as they provide access to cutting-edge technologies, expanded market reach, and collaborative opportunities. However, effectively managing these partnerships and ensuring service delivery excellence pose significant challenges, as organizations must navigate complex dynamics, align diverse interests, and meet evolving client expectations. In light of these challenges, it is imperative to examine the strategies, practices, and outcomes associated with strategic partnerships and service delivery excellence in the context of IT services