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Please use this identifier to cite or link to this item: https://gnanaganga.inflibnet.ac.in:8443/jspui/handle/123456789/16234
Title: The Impact of Digital Transformation on the Banking Industry: Effect on Bank'S Financials
Authors: Gowtham, A M
Pavani, Aparna
Keywords: Evolving Customer Expectations
Cost Effectiveness
Banking Industry
Digital Transformation
Issue Date: 2024
Publisher: Alliance School of Business, Alliance University
Citation: 50p.
Series/Report no.: 2022MMBA07ASB283
Abstract: The rapidly changing world of digital technology is giving the banking industry a new dimension. This paper seeks to understand how the Digital Transformation is transforming the financials and performance of banks. Digitalization, encompassing online banking, mobile applications, AI-based analytics, and blockchain, has virtually redefined the operational as well as customer service dimensions of banks.
URI: https://gnanaganga.inflibnet.ac.in:8443/jspui/handle/123456789/16234
Appears in Collections:Dissertations - Alliance School of Business

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