Human Capital Alchemy: Transformative Human Resource Practices In the Service Industry

Abstract

This report explores the best HR practices that contribute to enhancing performance in the service sector. Through a comprehensive literature review, key areas such as recruitment and selection, training and development, performance management, employee engagement and motivation, workforce diversity and inclusion, and employee health and well-being are examined. Real-world case studies illustrate the implementation of these practices, highlighting their impact on organizational outcomes. The report concludes with recommendations for HR practitioners and organizational leaders to optimize HR strategies for improved performance