Enhancing Natural Language Processing In Multilingual Chatbots for Cross-Cultural Communication

Abstract

In order to promote smooth cross-cultural communication, this research focuses on improving Natural Language Processing (NLP) features within multilingual Chabots. The need for efficient communication across various linguistic and cultural barriers has grown as the world becomes more interconnected. In this context, multilingual Chabot's are essential tools that facilitate easy communication between users of various cultural backgrounds. In order to better understand and respond to a wide range of linguistic details, idioms, and cultural allusions, the research explores ways to improve NLP algorithms. This research investigates how machine learning techniques can be integrated to improve the Chabot's ability to adapt to various linguistic patterns, enabling it to acquire new language skills over time. By implementing an extensive and flexible approach, the proposed approach seeks to transform Natural Language Processing in Multilingual Chatbots for Cross-Cultural Communication. In order to identify language-specific patterns and specifications, the methodology starts with the collection of a diverse dataset that is representative of linguistic variations and cultural contexts. It then uses advanced linguistic analysis techniques like phonetic analysis. The next step is cultural context modelling, which entails building a database enhanced with cultural allusions and language variations unique to a given context that are obtained from various sources. Transfer learning, reinforcement learning for dialogue, and modern algorithms such as Multilingual Unsupervised and Supervised Embeddings (MUSE) for cross-lingual embeddings are all included in machine learning integration. In order to obtain information about language precision and cultural sensitivity, the methodology incorporates interactive surveys and sentiment analysis into a strong user feedback mechanism. The proposed model achieved 98% performance. © 2024 IEEE.