Please use this identifier to cite or link to this item: https://gnanaganga.inflibnet.ac.in:8443/jspui/handle/123456789/6269
Title: Critical Analysis of Workforce Management in BPO and IT Sector
Authors: D. Venkata Narayana
Issue Date: 2012
Publisher: The Management Accountant
Abstract: As we all know about 50 % of a total cost in BPO and IT sector relates to staff costs-either directly or indirectly. Thus the staff cost has a considerable impact and ability to influence the overall profitability of the organization. At times, even marginal leakages in the productivity of workforce have the potential to alter the financial performance of the company drastically. lt can swing from profitability to negative performance from quarter to quarter if the same is not controlled efficiently with the help of technological advancements.
URI: http://gnanaganga.inflibnet.ac.in:8080/jspui/handle/123456789/6269
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