Overcoming Resistance of Downsizing- a Case Study of Ledzworld Technology Company in Malaysia

Abstract

This case study provides guidance on managing the resistance while dealing with the change that happens In an organization. Specifically, in this case study research, the main focus is on downsizing that occurs in an organization and the actions taken to overcome resistance to accept downsizing. The methodology that has been used in this case study research is through gathering primary data while conducting interview session with the Human Resource Manager of Ledzworld. Besides, the authors have gathered some secondary data through research journals in order to support their findings. In this case study, the authors have found that, Organizational Development (OD) practitioner should conduct an effective communication with employees who are affected from downsizing. Furthermore, Negotiating with employees can also reduce the aftershock of downsizing. OD practitioner should also regain the confidence of the existing employees, by giving rewards to the employees who have contributed to the organization's success. Moreover, leadership of managers play a vital role in motivating the existing employees to be more positive towards the organization, as well as reducing the resistance to change. In short, the authors conclude that, OD practices that have been used by Ledzworld are appropriate and effective in order to reduce the resistance towards change.