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Please use this identifier to cite or link to this item: https://gnanaganga.inflibnet.ac.in:8443/jspui/handle/123456789/7183
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dc.contributor.authorSanjay Kumar-
dc.date.accessioned2024-02-27T06:06:21Z-
dc.date.available2024-02-27T06:06:21Z-
dc.date.issued2018-
dc.identifier.urihttp://gnanaganga.inflibnet.ac.in:8080/jspui/handle/123456789/7183-
dc.description.abstractThe purpose of this paper is to describe the procedures followed in an instrument development and validation to measure the TQM practices in higher education institutions. The paper explores the process by which a reliable and valid questionnaire can be developed. The paper adopted the mixed methodology, qualitative and quantitative.-
dc.publisherAnusandhan Rabindranath Tagore University Journal-
dc.titleDevelopment and Psychometric Testing of a Total Quality Management Scale-
dc.volVol VII-
dc.issuedNo XIII-
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