Alliance University, Bengaluru
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https://gnanaganga.inflibnet.ac.in:8443/jspui/handle/123456789/7183| Title: | Development and Psychometric Testing of a Total Quality Management Scale |
| Authors: | Sanjay Kumar |
| Issue Date: | 2018 |
| Publisher: | Anusandhan Rabindranath Tagore University Journal |
| Abstract: | The purpose of this paper is to describe the procedures followed in an instrument development and validation to measure the TQM practices in higher education institutions. The paper explores the process by which a reliable and valid questionnaire can be developed. The paper adopted the mixed methodology, qualitative and quantitative. |
| URI: | http://gnanaganga.inflibnet.ac.in:8080/jspui/handle/123456789/7183 |
| Appears in Collections: | Articles to be qced |
Files in This Item:
| File | Size | Format | |
|---|---|---|---|
| Development and Psychometric Testing of a Total Quality.pdf Restricted Access | 6.39 MB | Adobe PDF | View/Open Request a copy |
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