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https://gnanaganga.inflibnet.ac.in:8443/jspui/handle/123456789/7396| Title: | Customer Protection in Indian Banking Sector - A Study of Banking Ombudsman Scheme |
| Authors: | Jasmindeep Kaur Brar |
| Issue Date: | 2014 |
| Publisher: | Asian Economic Review |
| Abstract: | In India, banking indushy is highly regulated where the regulator has to intervene to ensure inclusive development and better customer services. For this RBI, has taken several customer centric measures to protect the interests of bank customers and has set up Bank Ombudsman in 1995 to provide an expeditious and inexpensive forum to bank customers for resolution of their complaints relating to deficiency in banking services. |
| URI: | http://gnanaganga.inflibnet.ac.in:8080/jspui/handle/123456789/7396 |
| Appears in Collections: | Articles to be qced |
Files in This Item:
| File | Size | Format | |
|---|---|---|---|
| Customer Protection in Indian Banking Sector.pdf Restricted Access | 919.75 kB | Adobe PDF | View/Open Request a copy |
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