Relationship Between Organizational Citizenship Behavior and Job Characteristics Model of Motivation- An Empirical Study

Abstract

Employee commitment is an indispensible cog in an organization's growth and motivation influences talent to drive this growth. Employees exhibit certain behaviors by going beyond the normal call of duty. These behaviors are called Organizational Citizenship Behaviors (OCB) and they contribute significantly to an organization's growth. Job characteristics like Skill Variety, Task Identity, Task Significance, Autonomy a nd Feedback drive motivation at work place. When employe rs design rol es for employees within an organiza tion, the latter are not only motivated, but they also show high preference to OCB. This research aims to empirically study the relationship between OCB and motivation, the basis of job characteristics, through a structured survey by administering statistically reliable questionnaire from a sample drawn from the Indian corporate sector. The aim is to offer a normative guideline for organizations in order to implement concepts of motivation based on job characteristics and OCB in an effective manner in the Indian industrial sector.