Business Intelligence Tools and Techniques for Enterprises

Abstract

Business Intelligence ( Bl ) consists of tools and technologies to access and analyze enterpriseinformation in a useful way to make better busi ness decisions. BI technologie s includequery, reporting and analysis tools, On-Line Analytical Proce ssing ( OLAP) , deci sion supportsys tems, analytics, das hboard s, data mining, enterprise p erfo rmance management , balancedscorecards, predictive analytics. Thi s paper de sc ribes BI , the benefits of BI , its applicationsin various indu stry verticals, and popular BI tool s in the m arket and their capabilities. Someof the areas where BI finds a pplic ation are customer seg ment ana ly sis, compliance reportingand trend analysis.