Employee Engagement, Job Satisfaction and Demographic Relationship: An Empirical Study of Private Sector Bank Managers

Abstract

The purpose of the study is to analyse how enhancing engagement could create a compelling competitive advantage for organizations creating quality workforce and further, research attempts to find, whether there exist differences among employee engagement dimensions. The study was administered on 88 Managers who were representatives of 4 private sector banks in Delhi/NCR Variables in the study were assessed using a validated Instrument. Descriptive Statistics, One-Way Anova, Independent t-test and Regression was used for data analysis. Indian banking sector has undergone remarkable change in its operations in the last few decades. Due to extremely competitive scenario; it is pertinent to note that banks need to differentiate themselves from each other. They need to have employees who have zeal to work and strive to take their organization to greater heights. The concept of engagement has achieved widespread attention internationally, as when employees are engaged at work they exhibit greater workplace performance. The results of the study revealed that there exists a statistically significant relation between employee engagement and job satisfaction. Also, demographic variables do not statistically significant impact over employee engagement and job satisfaction.