Please use this identifier to cite or link to this item: https://gnanaganga.inflibnet.ac.in:8443/jspui/handle/123456789/14011
Title: Measure of Operational Performance Before and After Implementation of ISO 9000 Certification in Pumpsets Manufacturing Industries in Coimbatore, India
Authors: R Chandrasekaran
S Karthikeyaan
Keywords: India
Issue Date: 2009
Publisher: Journal of Contemporary Research In Management
Abstract: Coimbatore is one of the few centres in the country to manufacture pumpsets and had almost 70% share. However, it declined gradually and was 55% now. The manufacturers are forced to adopt innovative working methods, to invest on various technologies and on quality improvement programme. ISO 9000 is a management tool and a source of competitive advantage, which has a potential to stimulate the company to move towards quality competent. This paper describes the findings from a survey conducted on a sample of Coimbatore pumpsets manufacturing companies that have been ISO 9000:2000 certified.
URI: http://gnanaganga.inflibnet.ac.in:8080/jspui/handle/123456789/14011
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