Please use this identifier to cite or link to this item: https://gnanaganga.inflibnet.ac.in:8443/jspui/handle/123456789/16125
Title: Customer Satisfaction In Implementation of Elogistics
Authors: Nallagonda, Sri Vyshnavi
Ananth, S
Keywords: E-Logistics
Logistical Network'S
Customer
Online Shopping
Customer Satisfaction Index
Issue Date: 2024
Publisher: Alliance School of Business, Alliance University
Citation: 28p.
Series/Report no.: 2022MMBA07ASB145
Abstract: The digital optimization of transportation, storage, and delivery activities through electronic logistics has been instrumental in improving supply chain processes to meet the demands of modern consumers. With technological advancements such as information technology and digital platforms at its disposal, e-logistics can move products efficiently from production points directly into customers' hands faster than ever before while receiving feedback that drives improvements continuously. As business owners seek efficient order processing methods while keeping operational costs low without sacrificing quality control along each stage throughout their logistical journey until goods reach buyers 'doorsteps,' customer satisfaction levels continually rise with regular use of this service becoming more relied upon by many. Several attributes encompassing customer experience between preparation & post-processing including Order Accuracy; Delivery Speeds: and optimum shipping times allowing for orders fulfilled within predetermined milestones often lead not just to improved Experiences but decreased return-related complaints overall leading back up again happy returning dynamic clients too
URI: https://gnanaganga.inflibnet.ac.in:8443/jspui/handle/123456789/16125
Appears in Collections:Dissertations - Alliance School of Business

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