Analyzing the Impact of Vendor Performance Metrics On Organizational Efficiency

Abstract

Businesses today are a network – they simply can’t function well without reliable vendors. But what happens when those vendors don’t deliver? Costs go up, quality suffers, everything slows down... it throws a wrench into that well-oiled machine we call ‘efficiency.’ This research is all about figuringout exactly how vendor performance makes or breaks a company’s ability to run smoothly. The thing is, vendors matter, but the ‘secret sauce’ is in the details. Which performance measures are most important? That’s where my research comes in. I want to give businesses a roadmap, explaining how totrack vendors in a way that actually helps them make better decisions.