Role of Emotional Intelligence and Cultural Intelligence on Job Satisfaction In Hospitality Sector

Abstract

The higher not-reusable income levels and rise in domestic travel have also contributed to the superior growth. The aviation sector is expected to grow favorably during the coming years, which would directly affect India's tourism and hospitality sectors. Furthermore, because of how convenient and simple it isto use social travel websites, they have grown in importance in recent years.. . The development in the Indian tourism and hospitality industry has seen a significant boom in recent year. In adding up, it encompasses a wide range of establishments as well as services including railways, accommodation, food and drink, airlines, ships, hotels, bars, motels, and restaurants. In addition, the industry is experiencing superior growth with the boom of tourism and travel resulting in the establishment of a large number of global hotels in India. In addition, over the past 10 years, a compounded annual growth of 6% has been manifest due to the arrival of many foreign tourists. This certainly resulted in tourism earning the position of 2nd highest foreign exchange earner of India along with the important inputs towards total employment. Furthermore, “Inadequate airline capacity particularly during the peak tourist season, bad of our airports, delays in getting the bookings, flight cancellations and delays render air travel in India nightmarish for foreign Tourists”